CANCELLATION POLICY

At Ready Steady Sew, we strive to create the best experience for all participants while ensuring fairness and efficiency for our small business. Please read the following cancellation terms carefully.

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Booking Terms

By booking a course or workshop with Ready Steady Sew, you are agreeing to the terms outlined in this cancellation policy. If you have any questions or concerns, please contact us prior to booking.

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Cancellation Due to Non-Attendance

Please check dates carefully before booking.

As our classes run on specific dates and spaces are limited, all bookings are non-refundable

We are unable to offer refunds if you are no longer able to attend, regardless of the reason. This includes illness, work commitments, or changes in personal circumstances.

 

If You Are Unable to Attend

• If for any reason you are unable to attend, please contact us as soon as possible.

• We will always try to find someone to take your place as a goodwill gesture, however this is not guaranteed and we are not contractually obliged to do so

• If we are able to fill your space, we may offer you the option to move to a future class

• If we are unable to fill your space, your booking will remain non-refundable and non-transferable

• You are also welcome to send someone in your place. Please let us know their name and contact 

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No Refunds for Partially Attended Courses

There will be no refunds for partially attended courses. If you decide that the course is not for you after attending part of it, you will not be eligible for a refund. We encourage you to make sure the course is right for you before booking.

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Machinery and Equipment

Ready Steady Sew is not liable for missed sessions due to faulty equipment, including sewing machines. We recommend checking that your machine is in good working order before the course begins, and we suggest getting it serviced ahead of time to avoid any issues during the course.

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However, we have machines available to borrow upon request if you'd like to use one during your class. Please let us know in advance so we can ensure availability.

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Late Arrival or Early Departure

Please arrive on time for your class. Important information is shared at the beginning of each session, and late arrivals may miss out on crucial content. While our tutor will do their best to help you catch up, please note that due to the nature of the class, this may be difficult.

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Lateness can also disrupt the flow of the class, particularly if there is a class on in our downstairs classroom, so please be considerate of others. We recommend arriving 5 minutes before the start of the class to set up your work station and make a hot drink. Please avoid arriving more than 5 minutes early, as we may be teaching another class or our tutors may be on their break.

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Force Majeure

Ready Steady Sew will not be held responsible for cancellations or rescheduling due to force majeure events such as natural disasters, public health emergencies, or government regulations. Affected participants will be offered the option to reschedule their course.

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Course Cancellation by Us

We reserve the right to:

• Amend or cancel courses

• Change the course location (though this is unlikely)

• Modify the course structure or content

In the event of a course cancellation, we will do our best to give participants one week's notice, however sometimes it may be less. You’ll have the option to either transfer to the next available course or receive a full refund. Please note, Ready Steady Sew is not liable for any losses (including fabric, notions, or travel/accommodation costs) resulting from course cancellations.